" A Customer is the most important visitor to our business; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outside in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so."
We invite you to take a minute to see what our customers are saying about us....
Dear Friends:
Please convey my heartfelt thanks to Greg, Josh, Dennis, and Bob for the excellent job they did replacing my plumbing lines. They were very efficient, courteous, personable, and hard working. I appreciated the extra time spent by Greg & Dennis to make sure I had one commode that worked and my kitchen sink available Wednesday night. It was a pleasure doing business with your firm and your employees.
You can be sure I will recommend your firm to all my friends. I hope they will contact you in the near future.
Thanks again from a very happy and appreciative customer!
- Fran W., Mechanicsburg
I found all of the staff at Wilbur Plumbing to be friendly, knowledgeable, and very helpful. The job was completed in a timely manner and I was kept informed of all information that I needed to know ahead of time. I was never left wondering about anything. Sarah was a great help with relaying information, she was on top of every issue every step of the way. Jeff and Scott were great when they gave me their initial presentation and I was impressed by the tests they conducted on the energy efficiency of our home. Our options were presented clearly and we felt no pressure at all in making our decision. We feel confident that the system we chose was the best fit for our home and has met our expectations in every way. Scott and his crew were professional, efficient and paid attention to details. I especially liked how they never left a mess at the end of their workday. Everything was cleaned up and out of the way. They were a pleasure to work with. I would highly re commend Wilbur Plumbing to anyone who looking to have work done in their home.
We will definitely call you again if we ever need any work done again.
- Patty B., Mechanicsburg
Wilbur Plumbing & Heating Associates are professional, timely, and they demonstrate their expertise from the receptionist to the installers.
Installation was completed in one day, with all the old debris removed.I am very satisfied with my Munchkin Gas Boiler and the service received.
I would highly recommend this boiler and Wilbur Plumbing & Heating.
Another satisfied customer!
-Pauline W., Mechanicsburg
When it comes to owning a house, it seems there is always something that needs to be done. Such was the case in my 109 year old house. For several years I had been having trouble with not having enough water pressure in my upstairs bathroom. With being a member of Wilbur's Diamond Club, I receive a yearly plumbing inspection. When they came this do their inspection, they shared that the plumbing in the house was so old it was caving in on itself. Hence, a major plumbing project was needed.
Greg Timothy was the plumber who did this major project. He was great to work with. He undertook a huge project and accomplished it with skill, integrity and supreme professionalism. He was extremely polite when it came to answering my ton of questions. When an issue with the project would arise, he was willing to work it out to my satisfaction. I would highly recommend Wilbur's Plumbing to anyone looking for expert plumbing repairs.
- Brenda E., Mechanicsburg
My name is Marc Sable, and I would like to express my appreciation for the exceptional service I have been provided with over the years by Jeff Wilbur and his organization.
Having personally been involved in a local successful sales & service business for 25 years in Central Pennsylvania, I appreciate the flawless workmanship and professional follow-up I have received from Wilbur Plumbing & Heating.
Jeff Wilbur is one of the most honorable businessmen I know and in today's world that speaks volumes.
I absolutely have no doubts in referring any and every person I know to "Wilbur Plumbing & Heating, Inc."
- Marc S., Mechanicsburg
